Home

Policies

Click on a rental policy for more details
Car Delivery
We will gladly deliver your car rental, to your hotel, office, home, airport, body shop or any place you choose within your pickup city. Simply choose "Car Delivery" when you book your reservation. Car delivery fees of a minimum of a $100 or $7 per mile ( whichever is greater ) will apply.

Car Return
We will gladly pick up your car rental from your hotel, office, home, airport, body shop or any place you choose within your drop-off city. Simply choose "Car Return" when you book your reservation. Car pick up fees of a minimum of a $100 or $7 per mile ( whichever is greater ) will apply.

Rental Agreement
A renter is only permitted to operate a rented vehicle from us by securing a signed, current rental agreement contract that contains the breakdown of the terms of the rental ( total rate , the dates, locations, times of rental and return and other applicable terms )  If the renter requires to keep the car longer, the renter needs to negotiate a new contract prior to expiration of the existing contract. Rental extensions are not guaranteed. Rental extensions are new contracts and are subject to availability, rate changes etc.

After Hours
We are available after normal business hours and on Sundays and holidays, however, an after hours fee will apply to all reservations that require delivery or pick up of your car rental after normal business hours and on Sundays and holidays. Our normal business hours are as follows: Monday thru Friday 08.00 - 17.00, Saturday 08.00 - 14.00 and closed on Sundays and Holidays.

Car return Condition
Vehicle must be returned in a condition that requires a normal car wash to clean.

Renter will be charged a minimum of $149 up to $299 for a car returned in a condition that requires more than a regular car wash to clean.

Some examples of cars that need more than a regular car wash to clean are the following;
1] Food, coffee and/or soda stains in cup holders.
2] Fast food, loose change, ash between cars seats.
3] Cigarettes or ash in ashtray - Absolutely no smoking permitted in all our rental cars.
4] Cars that are smoked in require full interior detail of $299
5] Excessive exterior dirt due to dried bugs on front bumper or sand under wheel wells.
6] Presence of pet hair in vehicle.

Fuel
Vehicle must be returned with a FULL tank of gas.
Our fuel charges are $6.95 per gallon plus a refueling service fee of $25 .

Free Mileage
All our exotic car rentals include 75 free miles per day. All our luxury and sport cars and suv's include 100 free miles per day. Rates for additional miles vary by car.

Accident Policy
For insurance reasons and your own protection, you must file a police report in the event of an accident to document your statement of the facts. Please contact us promptly @ +1-310-534-3257 to report and to furnish us with all pertinent information related to the accident. Renter is responsible for all damage to the rental vehicle, loss of value, loss of use of the rental vehicle and damage caused to third parties.

Reservation cancellation policy
Reservations cancelled more than 30 days prior to rental start date will incur no cancellation fee. Reservations cancelled between 10 to 30 days prior to rental start date will incur a $250 cancellation fee. Reservations cancelled between 2 to 10 days prior to rental start date will incur a $600 cancellation fee. California reservations cancelled within 2 days of rental start date will incur a $1,500 cancellation fee. Reservations out of the state of California cancelled within 2 days of rental start date will incur a $4,500 cancellation fee.

Renters Requirements
1) Renter must present a valid original drivers license from country of residence and an international drivers license to serve as a translation if the country drivers license is not in english.
2) Renter must provide a major credit card in the name of renter that can accomodate an authorization for the full amount of the rental plus a minimum deposit of $2,500 .
3) Renter must provide proof of state minimum liability insurance coverage to cover liability damage to third parties and property.
For our foreign renters, we offer a choice of liability products ( RLP, SLI, PAI, ML package)  that can be purchased to satisfy this requirement. 
4) Renter must provide proof of full coverage auto insurance that extends to the rented vehicle and that will cover damage to the full value of the rented vehicle, loss of value and loss of use of the rental vehicle while it is being repaired. Our foreign renters may purchase our CDW  to satisfy this requirement or check coverages offered by their credit cards or third party travel insurances like www.ICarHireInsurance.com

Vehicle Choice
Exclusive Car Rental cannot guarantee specific makes, models and colors of vehicles reserved and we reserve the right to substitute for similar makes and models.

Age Requirements
Renters have to be a minimum of 21 years old to rent a car from Exclusive Car Rentals.
A surcharge applies to all renters between the ages of 21 through 24 years old.

Additional Drivers
Only drivers named on the rental agreement are permitted to drive the rental vehicle, and are subject to the same requirements as the primary renter.
Driving the rented vehicle without being named on the rental agreement will void the rental agreement and any waivers.
Additional drivers may be added to your rental agreement at any time by fulfilling the "renters requirements".

Driving Area
Due to insurance reasons, under no circumstances will driving into Mexico be permitted. Rented vehicles absolutely not allowed to be driven out of California and Nevada.

Deposit Policy
Upon receiving your reservation confirmation, a $2,500 deposit will be held on your credit card until the return of the rental vehicle. Your deposit will be released after return of the rental car minus monies due for gas, additional miles, tolls, citations, insurance deductible, additional days charges, cancellation fees, location charges, car damage charges and all other applicable fees per the accepted terms of the rental agreement.
Only major credit cards are acceptable forms of a deposit. Cash deposits and debit cards are not acceptable.
Exclusive Car Rental accepts all the major credit cards for a deposit:
Major credit cards such as VISA, Master Card, AMEX, Discover, Diners Club, Carte Blanche, JCB

Payment Methods
Exclusive Car Rental accepts the following methods of payment:
Debit Card, VISA, Master Card, AMEX, Discover, Diners Club, Carte Blanche, JCB, Direct Bill (with special approval), Cash

Pick-ups and Drop-offs
Exclusive Car Rental does not provide a renter pick up and /or a renter drop off service, however we do provide vehicle delivery and vehicle pick up service at a rate of $7 per mile.

One-Way Rentals
One way vehicle pick up and drop off is permitted throughout our service area at a minimum of $7 per mile one way.
 

Optional Services and Waivers
The below mentioned services and waivers are optional and need not be selected in order to rent a car.
Car Damage Waiver (CDW)
You are responsible for all collision damage to the Vehicle, even if someone else caused it or the cause is unknown. You are responsible for the cost of repair up to the value of the Vehicle, towing, storage, and impound fees. Your own insurance, or the issuer of the credit card you use to pay for the rental may cover all or part of your financial responsibility for damage to, or loss of, the rented vehicle. You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of deductible, if any, for which you may be liable. If you use a credit card that provides coverage for your responsibility for damage to, or loss of, the Vehicle, you should check with the issuer to determine whether or not you must first exhaust the coverage limits of your own insurance before the credit card coverage applies. We will not hold you responsible for damage caused by collision or upset if you buy Collision Damage Waiver ("CDW"). But, CDW will not protect you if you: a) operate the vehicle in a willful, wanton or reckless manner; b) operate the vehicle while under the influence of drugs or alcohol in violation of Section 23152 of the California Vehicle Code; c) use the vehicle to tow or push anything; d) operate the vehicle on unpaved roads where the damage is a direct result of driving on unpaved roads; e) use the vehicle for commercial hire; f) use the vehicle in connection with any conduct that could properly be charged as a felony; g) use the vehicle in a speed contest or driver training activity; h) operate the vehicle outside the United States; i) if the vehicle is operated by someone other than an authorized driver; OR j) provide fraudulent information to obtain the vehicle or provide false information at the time of rental, and we would not have rented the vehicle if we had received true information.
Driver - Tour Guide
35.00 fixed
Unfamiliar with the City? Book a driver (Tour Guide) for a just an hour or 2, to familiarise you with the car and or the city, or perhaps to drive you to your hotel, or to take in some sights. Or do you need a chauffeur drive for your entire itenary? Driver (Tour Guide) charges are caculated on a per hourly basis. Book your driver (Tour Guide) for as many hours as you require. Our drivers (Tour Guides) are fully trained and knowledgeable about the local city landmarks and are kind and proffessional.
Tire And Wheel - ( TW )
1. You are responsible for all damage to the tires and/or wheels of the rented vehicle, even if someone else caused it or the cause is unknown. We will not hold you responsible for damage caused to the tires and/or wheels if you purchased our Tire and Wheel waiver (TW) .
Upon damage to tire or wheel, renter must contact roadside assistance immediately. If renter does not contact roadside assistance tire and wheel protection may be void, and all expenses will be renters responsibility.
Windshield And Glass - ( WG )
1. You are responsible for all damage to the windshield and/or glass of the rented vehicle, even if someone else caused it or the cause is unknown. We will not hold you responsible for damage caused to the windshield and/or glass if you purchased our Windshield and Glass Waiver (WG) . 
Upon damage to glass or windshield renter must contact roadside assistance immediately. If renter does not contact roadside assistance Windshield and Glass Protection may be void, and all expenses will be renters responsibility.
Car Delivery - Aiport, Home, Hotel.
Rate varies by car
We will meet n greet you at your arrival terminal at the airport or have your car delivered to your home, office, hotel, or any place of your choosing within your selected pickup location.
Car Return Airport, Hotel, Home
Rates vary by car
Vehicle may be returned to airport parking lot closest to renters departure terminal or we will pick up your car from your hotel, home, office or from any place of your choosing within your selected return location.
Car Delivery - Airport Curbside
Rates vary by car
Our agent will deliver your vehicle to you at the airport curbside. No Shuttles and no Waiting for your car. Get on with your business the moment you arrive.
Car Return - Airport Curbside
Rates vary by car
Our rental agent will be awaiting your arrival at curbside to collect the rented vehicle. No need to take a shuttle or even park the car. This service requires an exact time of departure.
21 to 24 years old
Rates vary by car
Strictly no drivers under 21 years old due to insurance reasons. Surcharge applicable to drivers between 21 and 24 years old . All drivers must be listed on rental agreement.
Additional Miles
Rates vary by car
Daily rates include 75 to 100 free miles depending on the car rented. Additional miles rates vary by car and may be pre purchased. There will be no credit for unused additional miles purchased.
Child Seat
Child safety seat are provided for rent
Booster Seat
Small Booster seat, for children too big for a full car seat
Additional Driver
1. Only drivers named on the rental agreement are allowed to drive the rental vehicle, and must provide insurance information to Exclusive Car Rental, LLC
2. Driving the rented vehicle without being named on the rental agreement will void insurance and rental companies liability.

Cancelation Policy
Reservations cancelled more than 30 days prior to rental start date will incur no cancellation fee. Reservations cancelled between 10 to 30 days prior to rental start date will incur a $250 cancellation fee. Reservations cancelled between 2 to 10 days prior to rental start date will incur a $600 cancellation fee. Cailfornia reservations cancelled within 2 days of rental start date will incur a $1,500 cancellation fee. Reservations out of the state of California cancelled within 2 days of rental start date will incur a $4,500 cancellation fee.

<div class="p</body></html>
Rental Date and Time
Pick up date:
Return date:

Rental Location Information

Pick up location:

Dropoff Location:

Vehicle:

Toll Free: 1-866-203-2277